By finding bargains and keeping costs low, our Associates play an essential role in delivering great value to our customers. We work hard to provide an environment where our Associates can grow, succeed, and contribute to the communities where they live and work.
Opportunities we provide include:
Our training and development programs foster a culture that empowers Associates to do their best and realize their full potential. Throughout the year, Associates, managers, and executives receive both technical and leadership courses.
In our stores, computer-based training programs offer custom courses that complement the personal training and individual development plans that begin the first day an Associate comes to work with us.
For recent graduates interested in a career in retail management, we offer a six-week, full-time, hands-on store management experience. Read more about our campus events and our new graduate programs. For current juniors going into their senior year of college, there are ten-week internships to explore retail management in a Ross Dress for Less or dd’s DISCOUNTS store. Read more about our retail management internship opportunities.
At our distribution centers, our bonus plan gives full-time, hourly, and temporary workers the opportunity to increase their earnings by meeting higher levels of productivity. Due to the diverse nature of our workforce, several of our distribution centers offer on-site Spanish and English as a Second Language classes. This program breaks down barriers and fosters improved communication, while also providing Associates an opportunity to learn a second language. For college students interested in a career in supply chain management at our distribution centers, we offer a 10-week summer internship program for supply chain management. Read more about our supply chain internship opportunities.
Read more about our commitment to training and development on our Careers website.
We offer Associates interested in leadership roles the opportunity to gain the training and experience they need to advance within the Company. We are proud that so many current managers and executives started their careers with us as retail Associates.
Learn more about the opportunities at Ross Stores, and the career journeys of some of our Associates:
Diversity at Ross means promoting the acceptance and appreciation of every individual. Through our policies and training, we instill a culture of respect and dignity throughout the workplace, and require every employee to exhibit this in every interaction they have with customers and their peers. Our diversity program includes:
- Standard training on Ross' Code of Business Conduct and Ethics for full-time employees during hiring and orientation.
- Non-harassment trainings for all Associates.
- Benefit coverage offered to same-sex domestic partners.
- Support for cultural events in communities.
- Commitment to broad communication with translations to seven languages available to our distribution center Associates.
As a result of these efforts, our workforce is diverse, composed of people with a range of economic and ethnic backgrounds. Currently, 72 percent of our Associates are people of color and 77 percent are women.
Ross is an equal employment opportunity (EEO) employer committed to diversity. Our full EEO statement is available at corp.rossstores.com/eeo.
We’re proud that many of our Associates volunteer in the communities around our stores and offices.
- Many Associates volunteer with the Boys & Girls Club of America, where they help children with their homework, work on facility restoration projects, host career readiness workshops, and collect school supplies and holiday gifts.
- Associates from dd’s DISCOUNTS volunteer with their local First Book programs by reading to children.
- Associates in the New York Buying Office participate in the annual JPMorgan Chase Corporate Challenge, which raises money for the Central Park Conservancy.
- The Buying Offices donate home and clothing samples weekly to support community shelters and local nonprofit organizations.
The Stuart Moldaw Scholarship Program was created in 2009 to honor the life of Stuart G. Moldaw — Ross' founder and Chairman Emeritus — for his lifelong commitment to education. Stuart was a tireless advocate for many community efforts. His legacy lives on through this program that provides Ross Dress for Less and dd's DISCOUNTS Associates and their dependents with tuition assistance for undergraduate, graduate, and vocational-technical education.
Recipients are selected on the basis of academic record, demonstrated leadership, participation in school and community activities, and financial need. Recipients may apply to renew their awards for up to three additional years.
Applications are accepted beginning in February. For more information, please visit
Ross offers full-time Associates a package that includes competitive pay, a comprehensive benefits package, a merchandise discount, and other benefits.
We are committed to providing a safe and secure environment where our customers and Associates can shop and work. We operate in a manner that promotes safe stores and work practices, and follows all federal and state regulations. It is our priority to:
- Incorporate safety best practices throughout our operations.
- Be prepared with emergency response protocols and crisis management training to keep customers and Associates safe.
- Develop and deploy programs to be compliant with health and safety laws.
- Provide quality safety training and support materials to all our Associates.
- Maintain neat, clean, and organized stores.
We also offer free certification to Buying Office employees for those interested in learning CPR, AED, and basic first aid.
These programs, combined with the dedication of our Associates, have helped create a culture where safety is a top priority.
To ensure we are living up to our commitment to our Associates, we offer many opportunities for them to share feedback and make suggestions throughout the year.
We conduct a periodic multi-language electronic survey in our distribution centers. Our stores also conduct periodic surveys from which we learn and improve, resulting in above-average survey participation rates and positive outcomes.
When we open a new distribution center, Ross Dress for Less store, or dd’s DISCOUNTS store, we make it a priority to hire from within the community. We host job fairs and partner with agencies such as the YMCA and local Employment Development Department offices to source local talent. As a result, around 90 percent of our workforce in distribution centers and stores comes from local communities, which ensures our presence helps support the local economy and area residents.
We are proud to support the men and women of our United States Armed Services as they choose to re-enter civilian life and our local communities. As Ross Stores continues to grow, we are committed to enhancing our leadership by attracting, hiring, developing, and retaining veterans through our Military Recruiting Program. This program aligns the teamwork, leadership and problem-solving skills that veterans learned in the military with the talent needs of our high-growth organization. In addition to traditional veteran partnerships, the Military Recruiting Program also participates with the Employer Support of the Guard and Reserve Program and the Military Spouse Employment Partnership Program.